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How bovada Handles Your Personal Data

Your personal data — account details, payment history, and session activity — stays under your control. We're clear about what we collect, how we use it, and exactly how you can check, update, or remove it from your account.

SSL Encrypted AccountsPayPal & Venmo Data SecuredCookie Controls AvailableData Access on RequestUS Privacy Standards Applied
bovada How bovada Handles Your Personal Data
DATA SECURITY

How We Protect and Store Your Data

Your data is handled to a consistent standard across every account type. That covers the encryption we apply to session data, the way cookie preferences are stored, and how identity-verification records are managed after your documents are submitted. When your account details change — a new payment method, a new device, or a fresh login location — our security layer flags the change and may ask you to confirm it before proceeding. Account Settings is where you can check your current data preferences and make any adjustments.

Data Collection We collect only what's needed to run your account: login credentials, identity documents, and the payment method you chose — PayPal, Venmo, or Play+. Nothing beyond that.
Cookie Usage Session cookies keep your lobby state active between pages. Persistent cookies remember your preferences. You can clear or block non-essential cookies through your browser or account settings at any time.
Account Security Your login is protected by password hashing and optional two-step verification. We flag unusual access — new device, unexpected location — and lock the account pending your confirmation.
Data Retention Active account data is held as long as your account is open. After closure, we retain the minimum required by financial regulations, then delete it on a scheduled purge cycle.
REACH OUR TEAM

Contact Us About Your Privacy

We offer multiple ways to reach our team about privacy matters. Whether you're asking about the data tied to your PayPal or Venmo transactions, requesting a full copy of your account record, or flagging a concern about how data was used, our team can help. We handle privacy inquiries for all account types — from standard accounts to those with a linked Play+ card. Response times depend on the nature of your request and any applicable state privacy requirements.

Live Chat Reach our privacy team directly through live chat in your logged-in account dashboard. Available to answer data requests, cookie questions, or account-removal inquiries during support hours.
Email Support Send your privacy request to our dedicated support address. We respond to data-access and deletion requests within the window required by applicable state privacy law.
Account Settings Log in and head to Account Settings to see the personal data we hold, update contact preferences, or adjust cookie settings tied to your profile.

Privacy Policy Questions Answered

These are the questions we hear most often about data handling at bovada. We've covered the core issues — what we collect, how payment methods like PayPal, Venmo, and Play+ factor in, and how you can control or remove your own data. If your question isn't here, our privacy team is reachable via live chat in your logged-in account dashboard. State law may affect what actions are available to you, and we'll let you know if that applies to your request.

We collect your name, email, date of birth, and identity documents. If you fund via PayPal, Venmo, or Play+, we also log the transaction reference — not your full credentials.

No. We share data only with partners who help us operate — payment processors and identity-verification providers — under agreements that prohibit them from using your data for any other purpose.

Log in, open Account Settings, and submit a data-access request. We'll compile and send your data file within the timeframe required by the privacy laws that apply in your state.

We use session cookies to keep you logged in and functional cookies to save your lobby preferences. You can turn off non-essential cookies in your browser or through your account privacy settings.

Yes. Submit a deletion request through Account Settings or contact us via live chat. We'll remove what we legally can; some records are kept as required by financial compliance rules.

Reach our privacy team via live chat inside your account or by email. We respond to privacy concerns quickly and escalate unresolved issues through our internal data-handling process.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.